Right of withdrawal

Cancellation policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or

a third party named by you, who is not the carrier, took possession of the goods

.

To exercise your right of withdrawal, you must inform us (X.plecks UG, Leckingser Str. 165,

58636 Iserlohn, Germany, info@xplecks.com, telephone: 01786659438) of your decision to withdraw from this contract by means of a

clear statement (e.g. a letter sent by post or an email)

your decision to withdraw from this contract. You can use the

attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you,

including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us),

without delay and

no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

of your withdrawal of this contract is received by us. For this refund,

we will use the same means of payment that you used for the original transaction,

unless expressly agreed otherwise with you

; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back

or until you have provided proof that you have returned the goods,

whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days

from the day on which you inform us of the cancellation of this contract.

The deadline is met if you send the goods before

the end of the fourteen-day period. We will bear the costs of returning

the goods. You will only be liable for any loss in value of the goods if

this loss in value is due to handling of the goods that is not necessary for checking their condition, properties, and

functionality.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form

and return it to us.)

– To X.plecks UG, Leckingser Str. 165, 58636 Iserlohn, Germany,

info@xplecks.com

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for

the purchase of the following

goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if notification is made on paper)

– Date

(*) Delete as applicable.