Privacy Policy
Privacy
The data controller is:
X.plecks UG
Leckingser Str. 165
58636 Iserlohn
Email: info@xplecks.com
We appreciate your interest in our online store. The protection of your
privacy is very important to us. Below, we provide detailed information about
how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information.
Each time you visit a website, the web server automatically stores a
so-called server log file, which contains, for example, the name of the file requested, your IP
address, the date and time of the request, the amount of data transferred, and the
requesting provider (access data) and documents the retrieval. This
access data is evaluated exclusively for the purpose of ensuring the
smooth operation of the site and improving our offer. This serves to safeguard our
legitimate interests in the correct presentation of our offer, which prevail in the context of a balancing of interests.
offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than
seven days after the end of your visit to the website.
Hosting
The services for hosting and displaying the website are provided in part by
our service providers within the scope of processing on our behalf.
Unless otherwise explained in this privacy policy
, all access data and all data collected in forms provided for this purpose
on this website will be processed on their servers. If you have any
questions about our service providers and the basis of our cooperation with
them, please contact us using the contact details provided in this privacy policy.
Our service providers are based and/or use servers in the following countries for which
the European Commission has determined an adequate level of data protection by decision: Canada
the European Commission has determined an adequate level of data protection
: Canada Our service providers are based and/or use servers in the USA and other
countries outside the EU and the EEA. There is no
adequacy decision by the European Commission for these countries. Our
cooperation with them is based on standard data protection clauses of the
European Commission.
2. Data processing for contract execution and
for establishing contact
2.1 Data processing for contract execution
For the purpose of contract execution (including inquiries about and handling of any
existing warranty and performance claims as well as any
statutory update obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect
we collect personal data if you voluntarily provide it to us in the context of your order.
Mandatory fields are marked as such, as we require this data for contract processing and
cannot ship the order without it. The data that is collected is evident from the
respective input forms.
Further information on the processing of your data, in particular on the
transfer to our service providers for the purpose of order, payment, and
shipping processing, can be found in the following sections of this
privacy policy. After complete fulfillment of the contract, your
data will be restricted for further processing and deleted after expiry of the tax and
commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR
unless you have expressly consented to further use of your data in accordance with Art.
6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further
use your data in a manner that is permitted by law and about which we inform you in this
statement.
2.2 Customer account
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR
by deciding to open a customer account, we will use your
data for the purpose of opening a customer account and storing your data for
future orders on our website. You can delete your
customer account at any time by sending a message to the contact address provided in
contact option described in this privacy policy or via a function provided for this purpose
in the customer account. After deletion of your customer account,
your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to
reserve the right to further use your data to the extent permitted by law and
as described in this policy.
2.3 Contact
In the context of customer communication, we collect personal data for the purpose of processing your inquiries
in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you provide this data to us
when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as we
require this data to process your contact request. The data collected is evident from the respective input forms.
Once your request has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.
2.3 Contact
have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR
or we reserve the right to use your data beyond this
to the extent permitted by law and as described in this statement
.
3. Data processing for the purpose of
shipping
For the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to
the shipping service provider commissioned with the delivery, insofar as this is necessary for the
delivery of the ordered goods.
Data transfer to shipping service providers for the purpose of
shipping notification
If you have given us your express consent to do so during or after your order
, we will forward your email address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a
GDPR so that
they can contact you before delivery for the purpose of delivery notification or coordination
.
Consent can be revoked at any time by sending a message to the contact option described in this
contact option described in this privacy policy or directly to the
shipping service provider at the contact address listed below.
After revocation, we will delete the data you provided for this purpose, unless you
have expressly consented to further use of your data or we reserve the right to
use your data beyond this scope, which is permitted by law and
about which we inform you in this statement. United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
4. Data processing for payment processing
When processing payments in our online shop, we work with the following
partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the
payment transaction to our technical service providers, who act on our behalf
on our behalf within the scope of order processing, or to the commissioned
credit institutions or to the selected payment service provider, insofar as this is necessary for
processing the payment. This serves to fulfill the contract in accordance with Art. 6
para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for
process the payment themselves, e.g. on their own website
or via a technical integration in the ordering process. In this respect, the
privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis
of our cooperation with them, please contact us using the contact details provided in this
privacy policy.
4.2 Data processing for the purpose of fraud prevention and
optimization of our payment processes
If necessary, we provide our service providers with additional data which they, together with
the data necessary for processing the payment, use as our processors
for the purpose of fraud prevention and optimization of our payment processes
(e.g., invoicing, processing disputed payments, accounting support). This serves to protect our legitimate interests, which are overriding in the context of a balancing of interests, in protecting ourselves against fraud and in efficient
payment management, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
5. Advertising by email
If you register for our email newsletter, we will use the data you provide to send you the newsletter.
5.1 Email newsletter with registration and newsletter tracking
If you subscribe to our newsletter, we will use the data required for this purpose
or data that you have provided separately to send you our email newsletter on a regular basis
based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a
GDPR. You can unsubscribe from the newsletter at any time and can do so
either by sending a message to the contact option described below or
via a link provided for this purpose in the newsletter. After unsubscribing,
we will delete your email address from the recipient list, unless you have expressly consented to
further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR
or we reserve the right to use your data beyond this scope, which is
is permitted by law and about which we inform you in this statement.
We would like to point out that we evaluate your user behavior when sending the newsletter.
To do this, we also analyze your interaction with our newsletter by
measuring, storing, and evaluating opening rates and click rates for
the purpose of designing future newsletter campaigns (“newsletter tracking”).
For this evaluation, the emails sent contain single-pixel technologies (e.g.
so-called web beacons, tracking pixels) that are stored on our website. For the
evaluations, we link the following “newsletter data” in particular
the page from which the page was requested (so-called referrer URL),
the date and time of the request,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation
and the single-pixel technologies with your email address or your IP address and, if applicable,
an individual ID. Links contained in the newsletter may also contain this ID.
If you do not wish to receive newsletter tracking, you can unsubscribe from the newsletter at any time as described above.
The information will be stored for as long as you subscribe to the newsletter
.
5.2 Newsletter dispatch
The newsletter and the newsletter tracking described above may also be carried out
by our service providers on our behalf as part of processing
. If you have any questions about our service providers and the basis of our
cooperation with them, please contact us using the contact details provided in this
privacy policy.
6. Cookies and other technologies
General information
In order to make visiting our website attractive and to enable the use of certain
functions, we use technologies on various pages
including so-called cookies. Cookies are small text files that are automatically
stored on your device. Some of the cookies we use
are deleted after the end of the browser session, i.e. after you close your browser
(so-called session cookies). Other cookies remain on your device and
enable us to recognize your browser when you next visit (persistent
cookies).
Privacy protection for devices
When you use our online offering, we use technologies that are absolutely necessary
to provide the telemedia service you have expressly requested.
The storage of information on your device or access to
information already stored on your device does not require your consent in this respect
.
For functions that are not absolutely necessary, the storage of
information on your device or access to information already stored on
your device requires your consent. We would like to point out that
if you do not give your consent, parts of the website may not be fully usable.
Any consent you have given will remain in effect until you
adjust or reset the respective settings on your device.
Any subsequent data processing by cookies and other
technologies
We use technologies that are absolutely necessary for the use of certain functions
of our website (e.g., shopping cart function). These technologies collect and process your IP address, time of visit, device and browser
information, and information about your use of our website (e.g.,
information about the contents of the shopping cart) are collected and processed. This serves
within the framework of a balancing of interests to optimize the presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your
personal data) as well as for web analysis and online marketing.
Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
personal data) and for web analysis and online
marketing. Further information on this, including the respective legal basis
for data processing, can be found in the following sections of this
privacy policy.
You can find the cookie settings for your browser under the following links:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of technologies in accordance with Art. 6 (1) (a) GDPR,
you can revoke your consent at any time by sending a
message to the contact option described in the privacy policy.
7. Use of cookies and other technologies
for web analysis and advertising purposes
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
we use the following cookies and other
third-party technologies on our website. Once the purpose has been fulfilled and we have stopped using
the respective technology, the data collected in this context will be deleted.
You can revoke your consent at any time with effect for the future.
. Further information on your options for revocation can be found in the
section “Cookies and other technologies.” Further information, including
the basis of our cooperation with the individual providers, can be found
under the individual technologies. If you have any questions about the providers and the basis of our
cooperation with them, please contact us using the contact details provided in this
privacy policy.
7.1 Use of Google services for web analysis and
advertising purposes
We use the following technologies from Google Ireland Ltd.,
Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google
technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre
Parkway Mountain View, CA 94043, USA, and stored there. For the USA
, there is no adequacy decision by the European Commission. Our
cooperation with them is based on standard data protection clauses of the
European Commission. If your IP address is collected via Google technologies,
it will be shortened by activating IP anonymization before being stored on Google's servers.
Only in exceptional cases will the full IP address be transferred to a Google server in your country and shortened there.
is transferred to a Google server and shortened there. Unless otherwise specified for the
individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology
between jointly responsible parties in accordance with Art. 26 GDPR.
Further information about data processing by Google can be found in
Google's privacy policy.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address,
time of visit, device and browser information, and information about
your use of our website), from which
usage profiles are created using pseudonyms. Cookies may be used for this purpose.
Your IP address is never merged with other data
from Google. Data processing is based on an agreement on order processing by Google.
agreement on order processing by Google.
For the visual representation of geographical information, Google
Maps collects data about your use of the Maps functions, in particular your IP address
and location data, which is transmitted to Google and subsequently processed by Google.
We have no influence on this subsequent data processing.
7.2 Use of Microsoft services for web analysis and
advertising purposes
We use the following technologies from Microsoft Ireland
Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown,
Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on
an agreement between joint controllers in accordance with Art. 26 GDPR. The
information about your use of our website that is automatically collected by Microsoft technologies
use of our website is usually transferred to a server of Microsoft
Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, and stored there. There is no adequacy decision by the European Commission for the USA.
Our cooperation with them is based on
standard data protection clauses of the European Commission. Further
information about data processing by Microsoft can be found in
Microsoft's privacy policy.
For website analysis and event tracking, we use Microsoft
Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior
if you have reached our website via an advertisement from Microsoft Advertising.
Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, which are pseudonymized.
visit, device and browser information, and information about your use
of our website based on events specified by us, such as visiting a
website or subscribing to a newsletter), which are used to create usage profiles using pseudonyms. If your Internet-enabled devices
are linked to your Microsoft account and you have not disabled the “Interest-based advertising” setting
in your Microsoft account, Microsoft may create reports
on usage behavior (in particular cross-device user numbers),
even if you change your device, known as “cross-device tracking.” We do not process
any personal data in this regard; we only receive statistics created by Microsoft UET.
7.3 Use of Facebook services for web analysis and advertising purposes
7.3 Use of Facebook services for web analysis and
advertising purposes
Use of Facebook Pixel
We use Facebook Pixel as part of the following technologies provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland
(“Facebook (by Meta)” or “Meta Platforms Ireland”). Facebook Pixel automatically collects and stores certain data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) for the purposes of analyzing and evaluating your visit to our website.
We use Facebook Pixel to analyze the effectiveness of our advertising and to optimize our advertising and marketing activities.
data (IP address, time of visit, device and browser information, and
information about your use of our website based on events specified by us,
such as visiting a website or subscribing to a newsletter) are automatically
collected and stored, from which pseudonymous
user profiles are created. For this purpose, when you visit our website,
Facebook Pixel automatically sets a cookie that automatically uses a
pseudonymous cookie ID, which enables your browser to be recognized when you visit other
websites. Facebook (by Meta) will merge this information with other
data from your Facebook account and use it to compile reports on
website activity and to provide other services related to
website usage, in particular personalized and
group-based advertising. The information automatically collected by Facebook (by Meta) technologies
about your use of our website is usually transferred to a server of Meta
Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there.
No adequacy decision has been made by the European Commission for the USA.
Commission. If the data transfer to the USA falls within our responsibility,
our cooperation is based on standard data protection clauses of the
European Commission. Further information about data processing
by Facebook can be found in Facebook's privacy policy (by Meta).
Facebook Analytics
As part of the Facebook Business Tools, Facebook Analytics uses the data collected with the Facebook Pixel
collected via the Facebook Pixel about your use of our website to create statistics about
visitor activity on our website. Data processing is carried out on the
basis of an agreement on order processing by Facebook (by
Meta). Your analysis serves to optimize the presentation and marketing of our
website.
8. Social media
8.1 Social plugins from Facebook (by Meta), Instagram (by Meta)
Social buttons from social networks are used on our website.
These are only integrated into the page as HTML links, so that when you visit
our website, no connection is established with the servers of the respective provider.
If you click on one of the buttons, the website of the
respective social network will open in a new window of your browser. There you can
press the Like or Share button, for example.
8.2 Our online presence on Facebook (by Meta), Instagram (by
Meta)
If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the
respective social media operator, your data will be collected and stored automatically when you visit our
online presence on the above-mentioned social media for
market research and advertising purposes, from which
usage profiles are created using pseudonyms. These can
be used, for example, to place advertisements within and outside the platforms
that are likely to correspond to your interests. Cookies are generally used for this purpose.
For detailed information on the processing and use of
by the respective social media operator, as well as contact details and your rights and settings options for protecting your
privacy, please refer to the privacy policy of the provider linked below.
If you still require assistance in this regard, please contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal
Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is usually transferred to a server in the US.
Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland
about your use of our online presence on
Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1
Hacker Way, Menlo Park, California 94025, USA, and stored there. For
The US does not have an adequacy decision from the European Commission.
Our cooperation with them is based on standard data protection clauses of the
European Commission. Data processing in the context of visiting a
Facebook (by Meta) fan page is based on an agreement between
joint controllers in accordance with Art. 26 GDPR. Further information
(information on Insights data) can be found here.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., 4 Grand Canal
Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland
about your use of our online presence on
Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker
Way, Menlo Park, California 94025, USA, and stored there. For the USA
, there is no adequacy decision by the European Commission. Our
cooperation with them is based on standard data protection clauses of the
European Commission. Data processing in the context of visiting an
Instagram (by Meta) fan page is based on an agreement between
joint controllers in accordance with Art. 26 GDPR. Further information
(information on Insights data) can be found here.
9. Contact options and your rights
9.1 Your rights
As a data subject, you have the following rights:
in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein
;
in accordance with Art. 16 GDPR, the right to request the immediate rectification of inaccurate or
incomplete personal data stored by us
;
pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us,
unless further processing is necessary for the exercise of the right to freedom of expression and information;
for the fulfillment of a legal obligation;
for reasons of public interest; or
for the assertion, exercise, or defense of legal claims
is required;
pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your
personal data, insofar as
the accuracy of the data is disputed by you;
the processing is unlawful, but you oppose its erasure;
we no longer need the data, but you require it for the assertion,
exercise, or defense of legal claims; or
you have objected to the processing pursuant to Art. 21 GDPR
;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us
in a structured, commonly used and machine-readable
format or to request its transmission to another controller
;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority.
As a rule, you can contact the supervisory authority of your usual
place of residence or workplace or our company headquarters for this purpose.
Right to object
Insofar as we process personal data as explained above to protect our legitimate interests
which outweigh your interests, you have the right to object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can object to this at any time as described above. If the processing is carried out for other purposes, you can object to this processing with effect for the future.
, you may object to this processing with effect for the future.
If the processing is for direct marketing purposes, you may
exercise this right at any time as described above. If the processing is for
other purposes, you only have the right to object if there are reasons arising from your particular situation.
After you have exercised your right to object, we will no longer process your personal data
for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
for these purposes unless we can demonstrate compelling
legitimate grounds for the processing that override your interests, rights, and freedoms
or if the processing serves to assert, exercise, or defend legal claims.
This does not apply if the processing is for direct marketing purposes. In this case,
we will no longer process your personal data for this purpose.
9.2 Contact options If you have any questions about the collection, processing, or use of your personal data,
if you wish to obtain information, correct, restrict, or delete data, or revoke
consent you have given or object to a specific use of data,
please contact us directly using the contact details in our legal notice.